Online store.One person, no longer needed.It’s necessary to add a phone with a virtual number.I’ve always been interested in how small shops, especially those that trade on the international market, deal with such situations:

   * I sit for lunch and bang and - the call"does the product support the N feature M"?
   * I am walking along a noisy street - the bell is ringing again
   * I sit in the toilet - the bell again
   * decided to take a nap in the afternoon - a call that I may not hear

   * at 2 am - the bell.For example, I am in Moscow and call from Vladivostok
   * at the doctor's office - and the call

Even if they often will not call, all the same - the problem is less, but it remains.I, too, will not sit at home in a quiet room all day and wait for calls.
Hiring someone to answer calls is not the same momentum.
Then you will still need to call back if you missed the call.
And if the stores are 2-3?

How do people cope?

The question is not about"do I need a phone on the site or not."

2 Answers 2

Put a second phone in your pocket.

* I sit for lunch and bang and - the call"does the product support the N feature M"?

* I sit in the toilet - call again

And you with the fly...Okay google)))

No kidding - they hire a call center, or their own technical support specialists, depending on the direction of their business.
What do you want?
If you are unemployed, then sit on the phone and wait for calls.
If you work, then outsourcing of call centers starts with dozens per month - anyone can afford.