I want to get an Internet company, dispatcher-operator, I need knowledge, I am generally new to this, advise where to start? My responsibilities are: troubleshooting the Internet, determining the presence of a network or ping, I do not know, in general, you need to know how networks work, the network system, to be able to use Cisco Packet Tracer.You still need to know the network diagnostic utilities, basic Internet protocols, how to diagnose, In general, a whole bunch.I don’t know where to start, I’m a total 0 in this, I read a little about the protocols, please tell me where to go and where to start?
  • and why then such a thrust in the telecom? – The Glory Feb 22 '18 at 18:04
  • As far as I know, such knowledge is not needed there, everything that needs to be taught upon arrival – Comfortable77 Feb 22 '18 at 19:12

2 Answers 2

Diagnostics will teach already when you get there, otherwise nothing! about where to start, start with a simple OSI model.When you clearly understand what is happening at each level, you can get settled in a telecom.